Many homeowners don’t think about hiring a chimney company until fall rolls around and they want to start a fire in the fireplace or until they need an urgent repair. However, taking your time to find the right company can save you time and money. A well-maintained chimney keeps your home safe and comfortable. On the opposite side, poor workmanship or work that isn’t thorough could expose your family to unnecessary risk.
At Clean Sweep, we want all of our customers to feel confident and well-informed. Here are some of the questions you should ask when trying to find the right chimney company for your needs (and what to listen for in their answers!).
Are You Insured and Certified?
If you only ask one question, make it this one! Any reputable chimney company should have a certification from a trustworthy organization, like the Maryland Home Improvement Commission (MHIC). Certification shows that the technicians working on your chimney have been trained in current safety practices and industry standards.
You should also ask for proof of insurance. This protects you if there is any accidental damage or injury while the technicians are working on your property. If a company doesn’t want to share their information, it’s a red flag.
How Long Have You Been in Business?
Experience matters. Companies that have been around for a while tend to have more knowledge and a track record you can check. That doesn’t mean that newer companies can’t be trustworthy, but it helps to know how long they’ve been around.
Additionally, you should feel free to ask for references or look at online reviews. A company with happy longtime customers is usually doing something right. At Clean Sweep, we’ve been serving the local community for over 30 years!
What Services Do You Offer?
Different chimney companies provide a different range of services. Some may only offer inspections and cleanings, while others handle chimney cap installations or masonry work. Be clear about what you need so that you can make sure the company is qualified to do it.
It’s also helpful if the company offers detailed reports. Reports can give you a clearer picture of your chimney’s condition and help build trust. They also make it easier to budget for future repairs that might need to be performed.
Do You Offer Written Estimates?
Before any work begins, you should have a clear understanding of the cost. A written estimate protects both you and the company by outlining what services will be provided and what they will cost. Beware of companies that give vague pricing or refuse to put things in writing.
Additionally, you should think twice if a company uses high-pressure sales tactics or forces you to make a decision in a short period of time. A trustworthy company will never pressure you into making quick decisions or paying for services you don’t need.
Schedule Your Chimney Cleaning from Clean Sweep Maryland
At Clean Sweep Maryland, we’re proud to provide chimney inspections, cleanings, and repairs to our local community. We’re always happy to answer questions and help you feel confident about your chimney’s condition. Call Clean Sweep Maryland today at 410-558-1111 for professional chimney sweep, slate roofing, and duct cleaning services designed to keep your family safe and comfortable.